Check Assist
9270 University Parkway
Pensacola, FL  32514
(888) 436-5101

To speak with a representative about Check Chase Online, please contact us at (888) 436-5101  If you are ready to sign up now, please click below.

What to expect after you sign up. 

Once completed, your online signup form will be forwarded to our processing department where your account will be set up and a confirmation email sent to you.  

Included in your confirmation email will be a link to the Check Chase Online site, your temporary password, and instructions on how to use the system.  A few days later you will receive a welcome package in the mail containing: 

• Stickers to be placed at the point of sale notifying consumers of your check acceptance policies.

• Bank release form that you will need to deliver to your bank.  This form notifies the bank to forward any returns to Check Assist so that we can enter the returns into the Check Chase Online system for you.

• Toll free customer support and contact information.

• Instructions on navigating the system. Don’t worry, it’s easy!

What to do when returned checks arrive.

The bank will send any returned checks to Check Assist where they will be entered into the Check Chase Online solution.  Check Chase Online will then send you a notification email letting you know that new returns have been received.  This is an immediate email notification and takes place the same day the new returns are received by Check Assist.

Included in the email will be a link that will take you directly to the Check Chase Online system where the new returns will be listed. You can review the returns, print images of checks, remove special customers from the recovery process and create excel spreadsheets to update AR package and negative file systems.

How much of your involvement is required?

Actually, none.  One of the attributes that makes Check Chase Online superior to other re-presentment services is its ability to work for you unassisted, while at the same time allowing you access to intervene anytime that you wish.